Frequently asked questions

Answers to the questions hospitals ask us most – from integration and data protection to OR coordination and bed management.

General

How is sqior connected to the HIS, PDMS and other systems – and how much effort is it for our IT?
sqior connects to your HIS, PDMS and other systems via established interfaces (e.g. HL7/FHIR) and supports common systems such as EPIC, Orbis, CGM, Avelios, SAP ish.med or KISIM. We deliberately keep the integration effort low – we handle most of the setup together with you.
Does everyone need a smartphone now? Which devices are suitable – and can private devices be used?
Not everyone needs their own device: sqior runs on hospital-owned smartphones, shared ward devices and on the desktop. Private smartphones are possible in principle, but the data-protection-compliant option is managed hospital devices (MDM).
How are data protection and IT security handled – and are staff being monitored?
sqior is operated in line with the GDPR, data is hosted in Germany/the EU and transmitted encrypted. Analytics serve process improvement, not performance or behaviour monitoring – they are anonymised or aggregated and agreed with data protection and the works council.
Does sqior mean we have to document twice?
No. sqior uses existing data from your systems and writes relevant information back, rather than requiring a second set of documentation. The goal is less effort, not more.
Can data also be written back into the HIS?
Yes. Where your system supports it, sqior writes relevant events and statuses back into the HIS so the leading documentation stays current and no data silo is created.
How long does rollout take – and how much training is involved?
A rollout is typically achievable within a few weeks and depends mainly on the interfaces. Because the assistant is deliberately easy to use, training is minimal – usually a short briefing per professional group is enough.
Can sqior be adapted to our processes?
Yes. sqior maps your roles, tasks and approval steps and is adapted to your real workflows, rather than imposing rigid standard processes.
Does sqior use artificial intelligence?
Yes. At its core is a shared process model on which AI assistants proactively coordinate workflows, make suggestions and answer questions in natural language.
Does sqior work across multiple sites and different HIS?
Yes. sqior is built to run across multiple sites and parallel HIS and brings the information together into a single view despite the different systems.
Which areas and professional groups can be included (e.g. ward, transport, cleaning, CSSD)?
sqior connects everyone involved – from the emergency department, OR, intensive care and ward to bed logistics, patient transport, cleaning and the CSSD. Each professional group gets exactly the information and task that concerns them.
Can sqior send notifications to our existing DECT phones – and how does it relate to the TI-Messenger?
sqior primarily uses app-based push notifications; depending on the environment, existing channels can be connected. sqior is not another messenger but a process-steering assistant and sees itself as a complement to communication solutions such as the TI-Messenger.
What can sqior Analytics do – and can it be used without the workflow steering?
sqior Analytics makes clinical processes transparent and measurable – from the OR and bed occupancy to hospital-wide workflows. It complements the workflow steering but can also be used on its own for analysis.

OR Coordination

Can I view analyses and ask questions on my smartphone, too?
Yes. Key figures and analyses are available directly on the smartphone, and you can ask the assistant questions about your OR data in natural language – without clicking through menus.
Is it possible to see how long a surgeon took for a procedure?
Yes. sqior captures the process times around a procedure, so cut-to-suture times and procedure durations can be analysed transparently. By default the analysis is aggregated or anonymised – person-level analysis only within an agreed, co-determination-compliant framework.
Can sqior also show when our instrument trays are available?
Yes. When your CSSD/sterile-supply is connected, sqior shows the status of the required trays and instruments and signals as soon as they are ready – so OR release is not held up by missing sterile goods.
Can sqior be adapted to our hospital – or are the workflows always predefined standards?
sqior is adapted to your hospital. Roles, tasks and approval steps reflect your real processes; standard templates only serve as a starting point.
Does sqior also plan the OR?
sqior does not replace OR planning software; it steers and coordinates the workflow around the scheduled surgery in real time – from induction and release to incision. Existing OR schedules from your HIS are integrated.

Bed Management

Discharges are not always recorded precisely at our hospital. Can sqior help with that?
Yes. sqior detects foreseeable discharges and triggers automated follow-up queries to the responsible parties, so beds becoming free are made visible faster and more reliably – even when documentation is incomplete.
We have no dedicated bed-management staff. Can we still use sqior?
Yes. The digital assistant largely handles the coordination itself – bed requests, suggestions and follow-up queries run automatically. Precisely without dedicated bed management, this noticeably relieves the wards without creating new positions.
Can sqior also handle internal transfers – or only new admissions?
Both. sqior supports new admissions as well as internal transfers between wards and areas – including the necessary transport and cleaning steps.
Is there a way to try the digital assistant for bed management?
Yes. In a joint demo we show sqior using your own examples, and to get started the assistant can be piloted in a defined area before you roll it out further.
Does sqior reflect our bed-allocation rules – at night and on weekends, too?
Yes. Your allocation rules (e.g. department, gender or isolation requirements) are configured and applied consistently – around the clock, including at night and on weekends when bed management is not staffed.